2010 m. balandžio 26 d., pirmadienis

Psychology of conflicts


Conflict is a state of opposition, disagreement between two or more people or even groups of people. Sometimes conflicts are characterized by psychical violence. Military conflicts between two states may constitute war.

Conflicts can exist at a variety of levels of analysis: interpersonal, intrapersonal, emotional, group conflicts and so on. Conflict is an inevitable part of interpersonal and group life, it’s essential to learn how it works, how it can go wrong and what you can do to resolve conflict effectively. The most common causes of conflict is when :
- structure is unclear and information few
- unclear interests
- relations have changed and different values
- failure to look at the situation in a flexible manner, without prejudice
- failure to listen
- intra-personal problems (doubt, shy).

All conflicts’ situations has advantages and disadvantages. Conflicts’ advantage is a chance to know and understand other people better, improvement of interpersonal relations, avoids various defect. Conflicts’ disadvantages are problems remain unsolved, dissatisfactions, negative mood, intensification of negative relations, the group even fades.

However, conflicts are often linked to emotions that are very difficult to control, so this cause difficulties in dealing with conflicts. Finally, I can say that conflicts are often difficult to solve, even when both sides want to get maximum benefit. The best way to do this is to find a compromise. However it is not always easy to do.
References :
Psichologija Furst M. Vilnius : Lumen 1998

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